Lifeline Program | Santa Rosa Telephone Company

SRTC Services

Lifeline Program

Lifeline is a government assistance program that is supported by the Public Utility Commission of Texas and the Federal Communications Commission. The Lifeline program provides assistance to reduce the basic monthly telephone rate by $15.70 for eligible residential consumers. As an Eligible Telecommunications Carrier, Santa Rosa Telephone Cooperative offers the Lifeline discount on Lifeline supported services, which include basic local telecommunications service.

Only eligible consumers may enroll in the program. You may qualify for Lifeline service if you can show proof that you participate in certain government assistance programs or your annual income is 150% or below the Federal Poverty Guideline. If you qualify based on income, you will be required to provide income verification.

The Lifeline program is limited to one discount per household consisting of either wireline or wireless.

You must meet certain eligibility requirements in Texas in order to qualify for Lifeline Service. An application for service may be obtained by contacting SRTC at 1-888-886-2217. 

To find out more information, you may also call the Universal Service Administration Company (USAC), which administers Lifeline for the FCC by calling (888) 641-8722 or by accessing their website at

All rates, terms and conditions included in this notice are subject to change.